"Joanne, as our Local HealthCarePlus Representative, has been helpful beyond belief with our unexpectedly complex claims this year.
She freely came to our home to help with out having to ask. This included showing us how we could claim a partial refund that we never thought possible, and (through her role as a Broker) assisting us to advance a completely unrelated issue, where we were being fobbed off.
Her efficiency with all of these matters, demonstrates her expertise, Joanne is well-prepared, really on the ball, insistent where appropriate, and very supportive of us, her clients."
Duncan and Christine