Previously EBS Health Care

A good financial rating


Financial Strength:  Education Benevolent Society Incorporated trading as HealthCarePlus has a B++ (Good) financial strength rating from A.M. Best Company Inc. of New Jersey, United States of America.  A.M. Best is an approved insurance rating agency in terms of the Insurance (Prudential Supervision) Act 2010.


This is great news for HealthCarePlus Members, as it means that they can rest assured that any eligible claims will be paid.


What is an insurer’s financial strength rating and what is its purpose?

In simple terms, an insurer’s financial strength rating is a measurement that summarises the risk of an insurer defaulting on its obligation to pay claims. An insurer’s financial strength rating is required for licensed insurers under the Insurance (Prudential Supervision) Act 2010.  The Reserve Bank of New Zealand supervises compliance with the requirements of that Act.

The purpose of the rating is to provide a means of enabling the public to distinguish between higher and lower risk insurance companies so that they are able to make more informed decisions when choosing their insurer. It is common all around the world for insurance companies, banks and other companies in the financial services industry to have such a rating.


Why is it important to know about an insurance company’s financial strength rating?

There are many factors involved in choosing an insurance provider. For example, does the product meet my needs? Is it good value for money? And is this an insurer I trust to be there for me if I ever need to make a claim? It’s not a straightforward decision and therefore, as a consumer, it’s important to know about the financial strength rating of all insurance providers so that you can make an informed decision.


Who is A.M. Best?

A.M. Best is a global credit rating agency with a focus on the insurance industry.





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March 2012




RBNZ Licence       

The Reserve Bank of New Zealand, under section 19 of the Insurance (Prudential Supervision) Act 2010, has issued a licence to The Education Benevolent Society Incorporated (441954) to carry on non-life insurance business in New Zealand. Dated 18 April 2013.

Approved Disputes Resolution Scheme

The Education Benevolent Society Incorporated* (note that, HealthCarePlus is the trading name for EBS*) is registered with "Insurance & Financial Services Ombudsman Scheme Inc." (IFSO Scheme) click the link for further information.

Our complaints procedure:

Occasionally we may decline a claim or not meet your expected reimbursement levels. Most queries can be dealt with through a friendly phonecall - here is our formal complaints procedure: Click Here


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